Pricing

There are three fee types. Initial setup and configuration, ongoing monthly charges, and advanced/customised one-off professional support charges. The fee type is indicated in the 'type' column of the pricing tables below.

Phone Line Services

Our phone services are offered via our cloud PBX solution which provides much greater capabilities than typically available with analog phone lines.

The base for a phone solution is the Phone Line Essentials package which includes a phone line (channel), number (DDI), and voicemail to be used with a single phone (device). Each phone solition must have at least one Phone Line Essentials package.

You can simply multiply the Phone Line Essentials package by the number of phones you require, or tailor a solution by adding the additional services outlined below.

Please note: Setup fees are applicable, and configuration fees are applicable for advanced requirements.

Service Fees
ServiceQuantity1FeeFee TypeDetails
Phone Line Essentials1+$15.00MonthlyEverything you need for a working phone line. Includes a phone line, number & voicemail, to be used with a single phone (device).
Additional Phone (device) 1-39
40-69
70-99
100-149
150+
$5.00
$4.00
$3.50
$3.00
POA
Monthly Add provision for connecting another phone handsets to the mix. Typically additional phone handsets are configured as extensions.
Additional Channel1+$5.00MonthlyAdds to the total number of simultaneous calls.
Additional Regional Phone Number (DDI) 1+$2.00MonthlyAdd DDIs if you want each phone to have its own number, multiple numbers for the business, or some other combination.
Toll Free Number 1+$10.00MonthlyAdd a toll free number to your business.
Additional Voicemail1+$7.00MonthlyAn additional voicemail box to be used as required.
Fax to Email1+$7.00MonthlyStill need to receive the odd fax? Get them sent directly to your email inbox.

1The quantity requried set pricing. Prices are per end customer.

Setup & Advanced Configuration Fees
ServiceQuantity1FeeFee TypeDetails
Per Device Setup Fee1+$25.00one-offThe setup fee for each phone handset/device required by the solution.
Number Porting Fee1+$25.00one-offTransfer your existing phone number(s) to us so things keep running as normal.
Hint: If you move premises and currently have analog phones, VoIP is possibly the only way to keep your existing numbers.
Automated Attendant Setup Fee1
2+
$0.00
$125.00
per menu (one-off)The first menu is free.
Setup fee per additional menu. Applicable when you need multiple and/or multi tiered auto attendant menu's.
Advanced Configurations & Changes Fee1+$125.00per hour (one-off)Applicable when phone system solutions require advanced configurations. Typically encountered with call flow configurations such as Follow Me, Hunt Groups, etc.

All prices exclude GST

Phone Equipment Rental

If you don't already own compatible IP phones or don't want the hassle of maintaining them, we offer managed rental options. This keeps things simple. We provide great quality phones and if the device fails we'll send you a preconfigured replacement ready to be simply swapped out. We'll even talk you through the process.

Rental equipment is subject to a minimum 12 month contract term.

DeviceTerm2 FeeFee TypeDetails
Basic Desk Phone1 Year
2 Year
3 Year
$14.00
$11.00
$9.00
MonthlyA good solid colour screen desk phone with a small footprint.
Standard Desk Phone1 Year
2 Year
3 Year
$16.00
$12.00
$10.00
MonthlyA great colour screen desk phone with 30 transfer keys.
SME Reception Desk Phone1 Year
2 Year
3 Year
$23.00
$17.00
$14.00
MonthlyA premium colour screen desk phone with 60 transfer keys.
Enterprise Reception Desk Phone1 Year
2 Year
3 Year
$40.00
$29.00
$26.00
MonthlyA premium colour screen desk phone with 106 transfer keys.
Cordless Phone1 Year
2 Year
3 Year
$26.00
$19.00
$17.00
MonthlyA premium colour screern cordless phone for when mobility is required.
Analog Telephone Adapter - 2 Ports1 Year
2 Year
3 Year
$12.00
$9.00
$8.00
MonthlyA adapter to allow use of your legacy analog phones and devices on the Dial Plan system

2The contractual term you commit to
All prices exclude GST

Fibre Internet Connection

ServiceTerm2FeeFee TypeDetails
100/100 Mbps1 year$125.00monthlyThis includes the rental of a managed business grade (Mikrtoik) router.
200/200 Mbps1 year$140.00monthlyThis includes the rental of a managed business grade (Mikrtoik) router.
900/400 Mbps1 year$195.00monthlyThis includes the rental of a managed business grade (Mikrtoik) router that is rackmountable and includes redundant power supplies.
Connection Fee$100.00one-offA one off fee when ordering any new connection.
Rackmount router upgrade$30.00monthlyUpgrade to the rackmount (Mikrotik) router included in the 900Mbps plan. This includes redundant power supplies.

2The contractual term you commit to
All prices exclude GST

Self Hosted PBX

ServiceFeeFee Type
DDI$2.00monthly
Channel (each channel represents a simultaneous call)$10.00monthly

All prices exclude GST